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FREQUENTLY ASKED QUESTIONS

You’ve Got Questions - We’ve Got Answers

How many guests can The Vault accommodate?

We are currently able to host up to 110 seated guests.  125 guests for cocktail receptions and networking events.  The second phase of The Vault recently opened and we look forward to hosting larger groups in the space.

If you are interested in hosting more than 125 guests, please contact us to review reservation request. 

What are your space options?

The Vault offers an indoor and outdoor space that can accommodate a private dinner, cocktail hour, or small reception.  Venue does not offer the option for separate breakout rooms. Contact us to see how we can assist you.

What if I want to host an event with up to 200 guests?

Not available at this time. If you would like referrals to referral properties please contact us for more information. 

How do I reserve a date?

You MUST submit a reservation request online "Package" menu tab.  If you have additional questions, you are welcome to call/text (707) 419-5651 and one our Event Specialist will respond within 3 business days (72 hours) .  Once your date is confirmed, a non-refundable payment of $500 is required to hold your desired date. No reservation holds without initial payment.  We are currently booking through August 2026 for general reservations and through December 2026 for Wedding Ceremony/Reception.  

Can I use my own vendors?

Yes we do allow you to use your own vendors, while we secure our team of professionals. Vendors must be licensed and insured.  However, we will be working with an exclusive list of trusted vendors that will be able to assist with every detail to create the perfect event in the future. Bar Service requires RBS certificate for events after 5pm.

What are your rental rates and hours?

Visit the "Package" tab for pricing information.  Pricing includes Day (8am-4pm), PM (5pm-12am), Full day (10 hours), hourly, and weekly rentals.  If you have a different rental need - reoccurring, weekly, monthly please contact us to discuss your request. 

Venue Hours:  Monday-Sunday 8am-12am

Special offer packages available for photoshoots and brand engagement activities. Veteran and Non-Profit 10% off

What if I want to book outside the  listed packages? 

Currently not applicable, previous answer is - Yes, you can upgrade your reservation.  For example, if would like to upgrade Children's package to a Sunday or to increase the hours or number of guest you can upgrade to the DAY package, or if you want to expand the time or number of guest would upgrade to FULL DAY package. 

What method of payment do you accept?

Final payment due within 30-60 days of the initial retainer/deposit payment. If booked,  within 45 days full payment due. We accept payment via Cash, Cashiers Check, Zelle, Credit Card.  If you would like to pay via cash or Zelle to avoid credit card 3.5% processing fees, please notify us and we will manually update your reservation invoice online. 

 

COMING SOON: The Vault will also offer PayPal and AFFIRM deferred payment plans starting October 2025.

Venue Amenities:

Open Space (3,000 SF)                             

Indoor/Outdoor patio

Kitchenette (fridge, freezer, microwave, sink)                                              Restrooms (handicap accessible) 

Central Heating/Air

Wireless Bluetooth Speakers

Host Suite/Changing Room 

60" Round Tables 

6 ft Tables      

Cocktail Tables 

Linen (black)**

Chairs   (black)                                                           

Grass Wall Backdrops

Street/Public Parking                                               

24/7 Security Surveillance 

Mobile Portable Bar (no server) *   

Champagne/Dessert Cart *                                             

PA System *coming late Summer 2025

* additional charge will apply

Important Note:

Renters MUST secure the REQUIRED $1,000,000 insurance liability certificate. ​ The Event Specialist can provide information to easily obtain this certificate.

Refundable Cleaning Security Deposit (starting at $250, to be determined by venue)

 

Security required for under age or events after 8pm, to be determined by venue. Starting $255 (5 hours).

The Vault Event Center 

(707) 419-5651
700 Main Street, Suite 102
Suisun, Ca 94585

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Booking and Payment Terms

  • All bookings require a non-refundable retainer to secure the date and time of your reservation. This retainer is applied toward your total rental balance. Remaining balance must be paid in accordance with the payment schedule outlined in your rental agreement. Full payment must be completed before the event date unless otherwise agreed in writing.

 

Refund and Cancellation Policy

  • The initial retainer payment is 100% non-refundable, regardless of the reason for cancellation. Any subsequent balance payments (beyond the retainer) are refundable only if cancellation is made within 30 days making reservation. No refunds will be provided for cancellations made after this 30-day refund window. Subsequent payments are transferrable if notified within 90 days of reservation date and/or at the discretion of the venue. 

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