top of page

FREQUENTLY ASKED QUESTIONS

How many guests can The Vault accommodate?

The Vault capacity is 110 for seated reservation (60" round tables seat up to 8 guests per table) and 125 capacity for a layout cocktail/networking reservations. 

What method of payment do you accept?

We accept payment via Cash, Cashiers Check, Zelle, Credit Card (3.5% charge) and Affirm. If you pay via Zelle you must notify us to have payment applied manually. We now accept Affirm as a convenient payment option, allowing you to spread your event payments over time with flexible financing options (subject to Affirm approval).  Whether you're planning a wedding, corporate event, or special celebration, Affirm can help make budgeting more manageable while preserving your cash flow.  

How do I tour the venue?

Visit Pricing & Tour section on our website to schedule a tour. Tours are available Tuesday and Thursday between 530-730pm or by appointment.   See schedule for availability. 

How do I reserve a date?

You MUST submit a reservation request online "Pricing & Tours" menu tab.   Once your request is accepted, a non-refundable payment of $500 is required to hold your desired date. No reservation holds without initial payment/deposit.  Final payment due 30 days after initial deposit. We are currently booking through August 2027.

Can I use my own vendors?

Yes, we do allow you to use your own vendors, while we secure our team of professionals. Vendors must be licensed and insured.  The Vault will share our preferred vendors list after you have completed contract and deposit.  You are not required to use our preferred vendors but they are highly recommended. Bar Professionals must be RBS certificate for events held after 5pm.

What are your rental rates and hours?

Visit the "Pricing" tab to request our pricing guide.  Pricing includes weekday and weekend rentals.   

If you have a different rental need - reoccurring, weekly, monthly please contact us to discuss your request. 

Venue Rental Hours:  7 days/Week 8am-12am | Office Hours: Tuesday-Thursday 10am-7pm

Special offer packages available for photoshoots and brand engagement activities.

Veteran and Non-Profit 10% off

What's included in my reservation? 

Access to indoor venue and private outside patio. Reservations include tables and chairs (60" round tables, 6ft rectangle tables, cocktail table). We offer standard black chairs, upgrades are available upon request.  Linen (black) included in Saturday reservations, available for rental for all other reservations. Including venue amenities - wireless bluetooth speakers/iPad, HVAC, TV's, two restrooms, mobile bar, and more.  

Venue Amenities:

Open Space (3,000 SF)                             

Indoor/Outdoor patio (private)

Kitchenette (fridge, freezer, microwave, sink)                          Restrooms (handicap accessible) 

Central Heating/Air

Wireless Bluetooth Speakers

Host Suite/Changing Room 

60" Round Tables 

6 ft Tables      

Cocktail Tables 

Linen (black)*

Chairs  (black)                                                           

Grass Wall Backdrops

Street/Public Parking                                               

24/7 Security Surveillance 

Mobile Portable Bar (no server)

Champagne/Dessert Cart                                          

PA System *coming late Summer 2026

Important Note:

Renters MUST secure the REQUIRED $1,000,000 insurance liability certificate. ​ The Event Specialist can provide information to easily obtain this certificate.  May use own carrier or venues 3rd party. 

Cleaning Fee $150 + $100 Refundable Security Deposit (starting August 1st)

 

Security required for under age or events starting after 5pm or to be determined by venue.  Must use venue provider.

Cost:  $255 (5 hours)/ 1 Guard

The Vault Event Center 

(707) 419-5651
700 Main Street, Suite 102
Suisun, Ca 94585

  • alt.text.label.Instagram

Booking and Payment Terms

  • All bookings require a non-refundable retainer to secure the date and time of your reservation. This retainer is applied toward your total rental balance. Remaining balance must be paid in accordance with the payment schedule outlined in your rental agreement. Full payment must be completed before the event date unless otherwise agreed in writing.

 

Refund and Cancellation Policy

  • The initial retainer payment is 100% non-refundable, regardless of the reason for cancellation. Any subsequent balance payments (beyond the retainer) are refundable only if cancellation is made within 30 days making reservation. No refunds will be provided for cancellations made after this 30-day refund window. Subsequent payments are transferrable if notified within 90 days of reservation date and/or at the discretion of the venue. 

​​

©2023 by The Vault Event Center  Proudly created with Wix.com

bottom of page